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ADP to Acquire The Cobalt Group
Seattle tech company Cobalt bought
Automotive Association To Honor Outstanding Women Industry Achievers
5 Tips for Better Email Responses

2009

Automotive Association To Honor Outstanding Women Industry Achievers
5 Tips for Better Email Responses
Yahoo Autos Takes New Route With New-Car Quotes
NADA Workshop Phone Scripts
UsedCars.com Helps Dealers Highlight Vehicles
Getting the Most from Your Phone Leads
Buyers save on surplus goods

2008

Internet Sales Slow? Check your Quality
Staying Strong in a Challenging Year
Selling More Used Vehicles from Your New Car Leads
Increase Your Pre-Owned Sales
Is your store ready for an appointment setter?
Positive Buying Experience or Lowest Price?
Building on a Long History and Strong Reputation
4 Tips from the #1 Volume Chevy Dealer
Ask Dealix: How Do I Find Employees that Stick?
Paragon Honda-Acura - Insights on Consistent Success
Video Search Engine Optimization
Finding the Optimal Internet Marketing Mix
Lessons from 2007 Hold the Key to 2008 Profits
When Leads Say NO
Vehicles Generating the Most Leads in Q4 2007

2007

When Leads Mislead
Fine Tune Your Internet Lead Strategy
Courtesy Chevrolet - All Internet, All of the Time
Getting It Right
The Role of Third Party Leads
Five Reasons to Love Lead Providers
Online Consumer Behavior
Vehicles Generating the Most Leads in Q3 2007
Scott Crump Toyota Scion: A Different View of 'The Funnel'
Technology and Tactics With Online Sales
From Dealer to Consultant: How A Competitor Became Your Ally
Honda North: Proof That It’s Not Too Late
Maximize Online Sales over the Phone
Ask Gilbert: I Realize the Important of Online Sales
BDC & Internet Department Staffing
Q2 2007: Vehicles Generating the Most Leads
The Key to Online Success at North Jackson Chrysler Jeep Dodge
Ask Gilbert: My GM Is Grabbing All the Leads He Can Get
Three Dealers Who Are Hitting the Ball Out of the Park with Their Pre-Owned Sales
Over-Worked Managers?
Used and Young
The Importance of Top Notch Sales Training
Top Internet Teams of Q1 2007
Nelson Mazda’s Director of Business Development Lindsey Toscano
Five Essential Best Practices for Succeeding with Your Leads
Three Notable Stats on Consumer Internet Usage
Top Lead Closing Times by Make for Q1 2007
Top Trainers on Online Used Car Marketing
Rallye BMW: Offering a Top-Flight Sales Experience
Five Owner Marketing Ideas
More on Reputation Management
Creating a Value Bundle
Succeeding on the Edge of the World
Effective Email Templates
Reputation Management
JD Power Roundtable and NADA ’07 Take Aways
Marketing Experts Outline Success Strategies in ‘07
Kain: Used-Car Managers Should Utilize Internet
Ralph Paglia of Courtesy Chevrolet Interview Part 2
The Future of Dealer Websites
Ask Gilbert: Should I Invest in a Spanish Language Web Site?
New Developments for Third-party Sites
Interview with Automotive Sales Expert Paul Miller

2006

"Owner Marketing” via Email Marketing
Bergstrom Automotive: United When It Comes to the Internet
Holding on to Slippery Leads
Fine-Tune Your Online Used Car Business: Generation Y
Anderson Auto Group: High Sales in Rural Markets
Email or Phone? Don't Let the Customer Decide
Make the Customer Come to You
2006 J.D. Power and Associates Dealer Satisfaction with Online Buying Services Study
10 Best Practices for Responding to Phone Leads
The Value of Trade-Ins
Dealix Continues to Expand Their Dealer Offerings!
Lead Closing Times by Make for Q2 2006
Top Internet Trainers of 2006
Cobalt's Breakfast of Champions Sales Training
Dealer Locators 101
Building Internet Department Profitability
Best Practices from Hartzheim Dodge
Internet Departments Still Not Getting It
Serve Up More Sales at Your Dealership
Vehicles Generating the Most Leads in Q2 2006
Home Field Advantage
Neil Automotive: A Big Commitment to the Internet Pays Off
How to Staff Your Internet Department
How to Maintain Gross with Internet Customers
Internet Customers? Not Anymore
Three Simple Things that Internet Managers Should Check Every Day
Best Practices from the AutoSuccess Summit
Number of Buyers Visiting Dealer Websites up by 70%
Top 100 Automotive Internet Retailers
Streater-Smith Nissan's Best Practices
Help! Our Competitor Is Bidding on Our Name in Search Engine Results!
Paid Search Fees: What You Need to Know
Vehicles Generating the Most Leads in Q1 2006
Making the Most of Internet Leads Part II
The Value of Email Marketing
Ward's e-Dealer 100 - Interview
Latest Data on Consumer Media Usage
Making the Most of Internet Leads - Part I
Search Engine Marketing Buyers' Guide
Dealership Internet Sales Structure
Women Internet Sales Professionals - Why Dealerships Need Them
The Top Internet Sales Professionals of 2005
Branded Email Strategy
Ask Gilbert - Does SEM Replace Other Lead Sources?
Your Internet Marketing Mix
Branded Auto-Responders
Dealers Embrace Paid Search Advertising
Boosting Your Appointment Show Ratio
Former NFL Star Tackles Internet Sales

2005

Interview: No. 1 Online Ford Dealer's Internet Director
Fasten Your Seatbelts
Getting the Buy In
Ask Gilbert - How Much Should I Be Paid?
Becoming a Better Dealer
How to Handle the Most Common Internet Objections
13,000 Units Sold Annually - 30% Internet Sales
Just Promoted to Internet Manager
Star Ford Dealer Surpassing 50 Units per Month
Search Engine Marketing for Dealers
The Internet Lead Buying Cycle
Website Strategies that Sell More Used Cars
Dealer Satisfaction with Online Buying Service Study
Managing Your Lead Sources for Optimal Quality
Consolidate Your Internet Sales Department
Best Practices from a Star e-Commerce Director
Reducing Wholesale Losses
New to Third Party Leads - 18 Units Sold in First Month
The Case for Certification - Association of Automotive Sales Professionals
Define The Type of Buyer You Want
Association of Automotive Internet Sales Professionals
Best Internet Sales Trainers of 2005
Lowering Your Cost for Each Vehicle Sold
A Simple Formula for Internet Success
Customizing Your Leads for Higher Close Rates
Increase Your Pre-Owned Profits
Selling Used Cars Online
Rounding Out Your Marketing Mix with 3rd-Party Leads
The Shift in Advertising
The Ward’s e-Dealer 100
Email Marketing Best Practices
Net's Influence on Dealer Selection Higher than Ever
Pacific Honda of San Diego – Pacing for 1,000 Internet Sales in 2005
Email Templates to Increase Appointment Show Ratios
The Top Internet Sales Professionals of 2004

2004 - 2000

Best Practices from a Superstar Internet Director
Magnussen's Dodge Chrysler Jeep and Dealix Corporation
Success Plan from Former AutoNation and Cobalt Trainer
Effectively Using the Internet to Drive Sales
Creating Money-Making Customer Emails - Part III
ISM Compensation Plans
Creating Money-Making Customer Emails - Part II
Creating Money-Making Customer Emails - Part I
Maximize Your Close Rates
You Get What You Pay for with Internet Leads
Right-Size Your Internet Department
Dealix Top Dealers - Why Their Close Rates Are Over 24%
Is the Internet a Viable Tool for Sales Leads?
Customer Service is the Name of the Game
Getting Your Internet Prospects into Your Dealership
The Ward’s e-Dealer 100 Do It Again
OEM and Third Party Leads
Internet Sales Increase Dealer Group Profit Margins
Should You Give Upfront Pricing to Internet Prospects?
Small Town Dealer Uses the Internet to Boost Sales
Winning Strategies from a Rising Star
Lead Aggregators: Be Everywhere on the Web for $200 Per Vehicle Sold
Three Is Not Always a Crowd
Lead Providers Ready for Active '04
Tips To Maximize Internet Lead Gross
Internet vs. Newspapers
Internet Leads Hit Their Stride
Selecting a New Car Lead Provider
Hiring a High Caliber ISM
Mix It Up With Leads
The Leads are Coming, So Get Ready
The OEM Factor In Closing Rates
What Happened to All My Saturday Floor Traffic?
Third Party Lead Providers: Who Are They & How Do They Provide Leads?
Driving Down the Cost of Attracting Motivated Ups
Dealers’ Dislike of Word Prompts Name Change
Industry Leans Towards Internet Leads For Cost Effective Customer Acquisition
After Missteps, They Finally Got It Right
Why Should Auto Dealers Use the Internet to Increase Car Sales?
Carbuyers' Path to Purchase
Customer Driven: The Internet tunes up sales and satisfaction for car dealers and consumers
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